Frequently Asked Questions
Welcome to Methodist McKinney Hospital’s Frequently Asked Questions page.
Our goal is to provide you with high-quality service every step of the way—from planning your stay to making a full recovery. Before calling our office to ask a question, take a moment to reference our handy FAQ list below.
What should I pack?
- All current medications (keep in original bottles)
- Insurance/Medicare Cards
- Photo ID
- Loose, comfortable clothing
- Glasses, if applicable (no contact lenses)
- Dentures, hearing aids, and their storage cases
- Personal toiletries (if staying overnight)
- Supportive, non-skid shoes
What not to bring:
- Contact lenses
- Hair spray
- Body lotion or perfume
- Jewelry (including wedding rings, earrings, body piercings)
- Nail polish
- Valuables or irreplaceable items
Who administers anesthesia?
When can I eat before surgery?
Don’t chew gum, eat breath mints or hard candies, or smoke after midnight.
Who can I call if I need medical records?
Will I get to speak with the anesthesiologist before my surgery?
Please contact the hospital’s admissions nurse at (972) 569-2751 if you have concerns that need to be addressed prior to the day of surgery.
How will my pain be treated after my surgery?
What do facility fees cover?
Can I make a payment online?
Who can I call if I need financial assistance?
Is my physician employed by this hospital?
What nutrition services are available?
Do you have a cafeteria?
The café is open from 7 a.m.- 10 a.m. for breakfast and 11 a.m.-1:30 p.m. for lunch, Monday through Friday.
When can I see my family after my surgery/procedure?
When are visiting hours?
Please note that, due to the quick recovery time for patients receiving same-day procedures, families and friends are asked to wait until the patient has recovered to join them and escort them home.
Billing and Insurance
Pre-Operative Clinical Questions
To request copies of your medical records at Methodist McKinney Hospital, please contact the Health Information Management Department at 972-569-2719.