Welcome to Methodist McKinney Hospital’s Frequently Asked Questions page. It is our goal to provide you with the highest level of service from planning your stay with us, to what you need to know once your surgery is complete. Please find a list of the questions we get asked the most below. To see the answer, click the  button. 

Make a Payment

What should I pack?

You should bring the following:

  • All current medications. Please keep them in their original bottles.
  • Insurance/Medicare Cards.
  • Photo ID.
  • Loose, comfortable clothing.
  • Contact lenses will not be permitted.
  • Dentures, hearing aids and storage cases.
  • Personal toiletries if staying overnight.
  • Supportive, non-skid shoes.

You should not bring the following:

  • Hair spray, body lotion or perfume.
  • Jewelry, including wedding rings, earrings or body piercings.
  • Makeup or nail polish.
  • Any valuables or irreplaceable items.
When can I eat before surgery?

Unless otherwise instructed, do not eat or drink anything after midnight the day prior to your surgery. If you have been instructed to take certain medication, take it with only a minimal amount of water.

Do not chew gum, eat breath mints and hard candies or smoke after midnight.

Will I be able to drive home after surgery?

No, you must arrange for someone to drive you home on the day of your surgery. During surgery, you will be given medication and/or anesthesia that will make you drowsy that day and possibly the day after.

It is important that you do not drive, operate any power tools or machinery or make important decisions until 24 hours after your surgery. Spend the day recuperating and relaxing.

How will my pain be treated after my surgery?

When you awake from anesthesia, you will be asked multiple times about your levels of pain. There are numerous ways your attending nurses will address the pain, including IV and oral pain medication. Specific pain medications will be ordered by your physician specific to your needs and individual procedure.

The surgeon will send a prescription for pain medicine home with you. It is important to take the medication as prescribed and maintain awareness of your pain for 24-48 hours. 

Will I get to speak with the person doing my anesthesia before my surgery?

Yes. On the day of your surgery, your anesthesia provider will sit down with you and review your medical history and explain his/her plan for your care. You will have the opportunity to have all of your questions or concerns addressed at that time. Please contact the hospital’s admissions nurse at (972) 569-2751 if you have concerns that need to be addressed prior to the day of surgery.

When can I see my family after my surgery or procedure?

After your procedure, you will be moved to our recovery area. When you are fully awake, your family will be able to join you. Until then, your family is welcome to wait for you in our comfortable waiting area.

What about patient gifts and mail?

Our staff will deliver gifts, flowers and mail to patients at our facility for inpatient procedures. Mail is delivered once a day. We will forward any mail to your home that arrives after you’ve been discharged. We cannot deliver gifts or mail to patients receiving same-day procedures.

Pre-register

What do the facility fees cover?

Your bill from us covers the use of this facility only. It does not include professional fees charged by physicians for laboratory, pathology, radiology, medical care, surgery or anesthesiology.

Who can I call if I need financial assistance?

If you require special financial arrangements, please call our business office at (469) 301-7104 prior to your surgery to discuss alternative methods of payment. Our patient account representatives are available 8 a.m. – 5 p.m. Monday through Friday to discuss financial agreements with you.

Who administers anesthesia?

Anesthetics are administered by anesthesia providers, which include anesthesiologists and Certified Registered Nurse Anesthetists (CRNA) who work closely together in providing you the highest level of care.

Is my physician employed by this hospital?

No. The physicians and other specialized medical service providers, including anesthesia, radiology or pathology, which use this hospital, are independent contractors and are not employed by the hospital. Since they are independently contracted, the hospital is not responsible or liable for their acts or omissions.

What nutrition services are available?

A comprehensive nutrition and wellness program is provided that includes diet education, registered dietitian availability and inpatient dining with meals delivered to rooms.

Can I make a payment online?

For your convenience, you may pay your bill online with a credit card or bank transfer. Please click the “Make a Payment” link at the top of this page to be directed to Methodist McKinney Hospital’s secure online payment page.

When are visiting hours?

We welcome the friends and family of our patients to visit at their convenience during our flexible visiting hours. We offer complimentary coffee, cable TV and Wi-Fi access in our waiting area for friends and family of all patients.

Please note that due to the quick recovery time for patients receiving same-day procedures, friends and family are asked to wait until the patient has recovered to join them and escort them home.

Do you have a cafeteria?

Our new café features gourmet breakfast and lunch entrees, convenient grab-and-go items such as salads, sandwiches, and parfaits. Also provided is premium Starbucks coffee products.

The café is open from 7 a.m. to 1:30 p.m., Monday-Friday.

Get Started Today

Thank you for your interest in our team of dedicated physicians. Methodist McKinney Hospital has more than 200 physicians offering expertise in various specialties. 

Please use the following form to have a physician contact you directly. Within the form, please choose the specialty of interest and complete your contact information. You may also call our toll-free Physician Referral Line, 1-877-926-0250, Monday – Friday. We are available to assist you in finding a physician that suits your needs. 

Thank you for trusting your family's healthcare to Methodist McKinney Hospital.

This contact form is for non-medical questions only.

Disclaimer: Texas law prohibits hospitals from practicing medicine. The physicians on the Methodist McKinney Hospital medical staff including those referenced on this website are independent practitioners who are not employees or agents of Methodist McKinney Hospital or any of its affiliated locations.

Methodist McKinney Hospital Location

 

Methodist McKinney Hospital

8000 W. Eldorado Parkway
McKinney, TX 75070
1. (972) 569-2700

Methodist McKinney Hospital

8000 Eldorado Pkwy, McKinney, TX 75070, USA

Methodist McKinney Hospital
8000 W. Eldorado Parkway
McKinney, TX 75070
(972) 569-2700

Attention/ Atención

If you don't speak English, language assistance services, free of charge, are available to you. Call 1-(972) 569-2700 (TTY: 7-1-1).
Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-(972) 569-2700 (TTY: 7-1-1).